Professionalism
A. Adhere to all NVDA rules/policies, operate with the highest professional standards while providing quality products and services.
B. Maintain professional, trustworthy and well-trained personnel.
C. Stay up to date on new techniques and products through research, education, and networking within the professional detailing community.
Customer Commitment
A. Make clear recommendations for service or product options to properly recondition a vehicle to any customer’s specifications.
B. Treat all customers fairly, professionally and exceed their expectations.
C. Exercise all reasonable care of a customer’s property and equipment.
Compliance
A. Adhere to all regulations governing the operation of a detailing or supplier business.
B. Meet and/or exceed all applicable regulations that ensure the safety of personnel.
C. Obtain all necessary and appropriate insurance coverage.
Commitment to Detailing
A. Contribute to the elevation of professional standards and ethical practices within the detailing community.
B. To actively support, contribute to, participate with, and uphold the policies and standards of the National Vehicle Detailing Association.
C. Treat all members within the detailing community with fairness and dignity.
EnvironmentalA. Continually strive to reduce waste as well as the consumption of natural resources.
B. Minimize the use of hazardous and dangerous chemicals whenever possible.
C. Regularly assess your operations to ensure they comply with the requirements set forth in the Clean Water Act or relevant conservation regulations. Understand the specific standards and limits for wastewater discharge and contaminants applicable to your City/State/Region.